Patient Self-Service Kiosk Market Size By End User, By Region 2021 | Overview, Growth, Economics, Demand And Forecast Research Report To 2027
A comprehensive overview of the patient self-service kiosk market is recently added by UnivDatos Market Insights to its humongous database. The patient self-service kiosk market report has been aggregated by collecting informative data of various dynamics such as market drivers, restraints, and opportunities. This innovative report makes use of several analyses to get a closer outlook on the patient self-service kiosk market. The patient self-service kiosk market report offers a detailed analysis of the latest industry developments and trending factors in the market that are influencing the market growth. Furthermore, this statistical market research repository examines and estimates the patient self-service kiosk market at the global and regional levels. The Global Patient Self-Service Kiosk market is expected to grow at a CAGR of 16.2% from 2021-2026 to reach US$ 1,637.5 million by 2026.
Market Overview
The healthcare industry is undergoing a significant
transformation. Escalating digitalization, adoption of advanced technologies
owing to the surging number of patients globally is generating the demand for
solutions to enhance operational efficiency, secure access to patient
information, and improving the overall patient experience Therefore, the
concept of “Self-service” has been getting end-users traction in the industry. The
self-service kiosk helps in reducing the workload and increasing operational efficiency
at the health care centers. After a single installation of self-service kiosk
outpatient service hall, an individual can use their ID card to register an
appointment and get a ticket at the self-service kiosk by themselves and then
can go to the department as per the need after the announcement of the name on
the broadcast. Also, the self-service includes the check-in the hospitals,
check pout, appointments, etc., Therefore, the demand for patient self-service
kiosks is witnessing an uptick.
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Furthermore, the advantage
of patient self-service kiosks such as lower human misstep error, especially
when combined with capabilities such as machine learning and AI, ease of
adoption and integration as self-service kiosks are being offered in several
sizes, EMR management to help both healthcare professionals and patients to
update medical information, etc., are leading to wide adoption of the
technology. In a survey, it was found that around 39.25% of patients
found check-in easy and 53.39% found the check-ins average while 7.37% of patients
found the kiosks check-ins difficult.
COVID-19 Impact
The COVID-19 pandemic has transformed the way of interaction as
the end-users are more concerned about the safety and prevention from the
virus. Therefore, the consumers have inclined towards the adoption of kiosks
for safety especially in healthcare facilities. The self-service kiosks are
being used in several countries to make the medical environment safe and
secure. But the COVID pandemic gave a push to the adoption across various
facilities as patients are using it for the check-ins to reduce waiting times,
for registration, examination, pharmacy payment, and the guidance for other
purposes as well. For instance: Apollo Telehealth announced that the
company had delivered over 10 lakh teleconsultations through their different
projects and initiatives during the Covid-19 lockdown which is around a
three-fold rise in teleconsultation case volumes since March 2020.
Moreover, the
hospitals are installing self-service kiosks to test COVID-19 patients. For
instance: A government medical college in India has set up low-cost kiosks at
its premises for the safe collection of samples of symptomatic people. Also,
The Defense Research and Development Organization (DRDO) has developed a COVID
Sample Collection Kiosk (COVSACK) to be used by healthcare workers.
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The Patient
Self-Service Kiosk Market report is studied thoroughly with several aspects
that would help stakeholders in making their decisions more curated.
By Types, the market is primarily
bifurcated into
· Touch Screen
· Internet
Amongst types, the internet kiosks segment grabbed the major market
share, and it will grow at a CAGR of 16% to reach US$ 1,194.4 million by
the year 2026.
By Mobility, the market is primarily segmented into
·
Freestanding
·
Mobile
·
Wall-mounted and countertop
Amongst mobility
type, the freestanding segment accounted for the largest share and are expected
to grow at 15.3% CAGR during the forecast period 2021-2026. In 2019, the freestanding
segment accounted for a revenue share of almost 63.8% in 2019.
By Application, the market is primarily
segmented into
·
Self-Check-In
·
Floor Map and Department Navigation
·
Prescription Order Refilling and Updating
·
Collection of Co-payments
·
Others
In 2019, the self-check-in segment dominated the global patient
self-service kiosk market with nearly 26.8% of the market shares and it is
anticipated by 2026, the segment will garner US$ 455 million of the
market.
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By End-User, the market is primarily
fragmented into
·
Hospitals & Clinics
·
Laboratories
·
Pharma Stores
Amongst end-users, hospitals & clinics accounted for the
largest share and it is expected to grow at 15.5% CAGR during the forecast
period 2021-2026. In 2019, the hospitals & clinics segment accounted for a
revenue share of 68.7% in 2019.
Patient Self-Service Kiosk Market Geographical
Segmentation Includes:
·
North America
·
Europe
·
Asia-Pacific
· Rest of
the World
Based on the estimation, the North America region dominated
the patient self-service kiosk market with almost US$ 205.2 million revenue in 2019. At the
same time, the Asia-Pacific region is expected to grow remarkably
with a CAGR of 18.1% over the forecast period owing to the escalating number of
patients of COVID coupled with the deployment of the self-service kiosk in the healthcare
facilities.
The major players targeting the market includes
·
IBM Corporation
·
Clearwave Corporation
·
Fabcon, Inc.
·
SlabbKiosks
·
KIOSK Information Systems
·
Phoenix Kiosk Inc.
·
RedyRef Interactive Kiosks
·
EMBROSS Group Pty Ltd.
·
Advantech Co., Ltd.
·
Meridian Kiosks LLC
Competitive
Landscape
The degree of competition among prominent global
companies has been elaborated by analyzing several leading key players
operating worldwide. The specialist team of research analysts sheds light on
various traits such as global market competition, market share, most recent
industry advancements, innovative product launches, partnerships, mergers, or
acquisitions by leading companies in the patient
self-service kiosk market. The leading players have
been analyzed by using research methodologies for getting insight views on
global competition.
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Key questions resolved
through this analytical market research report include:
·
What are the latest trends, new patterns, and technological
advancements in the patient
self-service kiosk market?
·
Which factors are influencing the patient self-service kiosk market over the forecast
period?
·
What are the global challenges, threats, and risks in the patient self-service kiosk market?
·
Which factors are propelling and restraining the patient self-service kiosk market?
·
What are the demanding global regions of the patient self-service kiosk market?
·
What will be the global market size in the upcoming years?
·
What are the crucial market acquisition strategies and policies
applied by global companies?
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