Patient Self-Service Kiosk Market Size By End User, By Region 2021 | Overview, Growth, Economics, Demand And Forecast Research Report To 2027
Research report presented by UnivDatos, Emphasis on
Type (Touch Screen, Internet), Mobility (Freestanding, Mobile, Wall-mounted and
Countertop), Applications (Self-check-in, Floor Map and Department Navigation,
Prescription Order Refilling and Updating, Collection of Co-payments, Other
Applications), End-User (Hospitals & Clinics, Laboratories, Pharma Stores)
and Geographical analysis (key regions and countries).
As per the research report, Global Patient Self-Service Kiosk
Market generated revenue of US$ 558.5 million in 2019. The
technology is expected to grow at a CAGR of 16.2% during the forecast period to
reach a market valuation of US$ 1,637.5 million by 2026.
Consumer demand for instant satisfaction has increased as a
result of technological advancements such as smartphones and the Internet of
Things. Furthermore,
technological adoption, strong customer intention toward self-service
technologies, ease of use, improved efficiency and perceived interactivity, as
well as widespread readiness of self-service technology in both rural and urban
areas, are all significant factors influencing the growth potential of
self-service technologies. Self-service technology has been used by businesses
in a number of sectors for several years to improve consumer satisfaction and
increase service capability. Consumer standards are that, and budgets are
tightening, so the use of innovations in healthcare has become slower to catch
on.
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Researchers
also discovered that over 85 percent of Americans have a smartphone in their
pocket in today's hyper-connected world. This versatile handheld interface
allows users to seek answers quickly and at their leisure. The popularity of
conventional retail's introduction of self-service solutions is linked to this
sense of freedom and self-reliance. In every healthcare environment, a
significant amount of management, information sharing, and upgrading takes place
behind the scenes. And, as initiatives like NHS Paperless 2020 push the NHS
toward digital processes and promote more cooperation between various sectors
of the health and social care system, any way to streamline and centralise
administration is welcome. Self-service kiosks enable various stakeholders to
get the information they need quickly and share it with others. Vanguard
Urologic Institute used kiosks in conjunction with a survey that enabled
patients to score the kiosk's usability. The accessibility findings were as
follows: 39.25 percent of patients considered check-in easy, 53.39 percent
found check-in average, and just 7.37 percent found check-in complicated.
Insights Presented in the Report
“Amongst type, internet kiosks segment holds the major share”
The
market is divided into two types: touch screens and internet kiosks. With a
market share of 73.6 percent in 2019, internet kiosks led the market and are
predicted to continue to do so over the projected period. The proliferation of Internet-based
payment systems like Apple Pay and Android Pay is gradually supplementing the
debit/credit card culture and addressing the problem of a time-consuming quest
for an ATM nearby. Touch screen kiosks, on the other hand, are expected to grow
at the fastest rate throughout the projected period (2021-2026).
For a detailed analysis of the applications in the Patient
Self-Service Kiosk Market browse through – https://univdatos.com/report/global-patient-self-service-kiosk-market-current-analysis-and-forecast-2020-2026
“Amongst mobility type, freestanding segment dominated the market in
2019”
There are four
types of versatility devices: freestanding, handheld, wall-mounted, and
countertop. With a market share of 63.8 percent in 2019, the freestanding
category is projected to retain its domination over the forecast period, as
patients can eliminate entry errors and the stress associated with a hospital
appointment by entering details using a keyboard, a credit card, or other
freestanding patient self-service kiosks biometric technology. When it comes to presenting educational and branding
material, freestanding kiosks are the most visible. Mobile kiosks, on the other
hand, are expected to grow at the fastest rate during the projected period
(2021-2026).
“Amongst application type, collection of co-payments segment is expected
to dominate the market during the analyzed period”
The business is
divided into four categories based on the application type: self-check-in,
floor map and department navigation, drug order refilling, and reviewing and
collecting co-payments. With a market share of 32.2 percent in 2019, the
collection of co-payments segment led the market in 2019 and is projected to
continue to do so over the forecast period. However, due to the elimination of patient
wait times, increased employee morale, improved payment systems, and an overall
change in the patient experience, self-check-in is expected to have the highest
CAGR over the studied timeframe.
“Amongst end-users, hospitals and clinics are expected to dominate the
market during the analyzed period”
The
market is segmented into hospitals and clinics, labs, and pharma clinics based
on the end-user. Hospitals and clinics had the largest market share of 68.7% in
2019 and are projected to continue to be the leading segment of the patient
self-service kiosk market over the forecast period. Patient kiosks in hospitals
cut patient wait times and paperwork, freeing up time for employees and
lowering administrative costs. During the forecast period 2021-2026, however,
the pharma stores segment is projected to rise at the fastest CAGR.
“North America represents one of the largest markets of Patient
Self-Service Kiosk market”
A
systematic research was performed for various regions around the globe,
including North America (US, Canada, Rest of North America), Europe (Germany,
UK, Rest of Europe), Asia-Pacific (China, Japan, Rest of Asia-Pacific), and
Rest of World, to gain a greater understanding of the business dynamics of the patient
self-service kiosk market. Because of the implementation of the Disability Act in North America,
which has further simplified the process for developing digital health kiosks
that are compliant for end-users with hearing, sight, and mobility limitations,
North America led the industry and reported sales of US$ 205.2 million in 2019.
Customization Options:
The Patient Self-Service Kiosk Market can further
be customized as per the requirement or any other market segment. Besides this,
UMI understands that you may have your own business needs, hence feel free to
connect with us to get a report that completely suits your requirements.
Table of Contents
1 Market
Introduction
2 Research
Methodology or Assumption
3 Industry
Performance
4 Executive
Summary
5 Market
Overview
6 Legal &
Regulatory Framework
7 COVID-19 Impact on
Self-Service Kiosk in Healthcare
8 Demand and
Supply Side Analysis
9 Value Chain
Analysis
10 Market
Insights by Type
11 Market
Insights by Mobility
12 Market
Insights by Applications
13 Market
Insights by End-User
14 Market
Insights by Region
15 Competitive
Scenario - IBM Corporation, Clearwave
Corporation, Fabcon Inc., SlabbKiosks, KIOSK Information Systems Inc., Phoenix
Kiosk Inc., RedyRef Interactive Kiosks
16 Top Company
Profiles
About Us:
UnivDatos
Market Insights (UMI), is a passionate market research firm and a subsidiary of
Universal Data Solutions. Rigorous secondary and primary research on the market
is our USP, hence information presented in our reports is based on facts and
realistic assumptions. We have worked with 200+ global clients, including some
of the fortune 500 companies. Our clientele praises us for quality of insights,
In-depth analysis, custom research abilities and detailed market segmentation.
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