Himanshu Patni

  Generative AI (GenAI) is the latest game-changer in business, and customer service is where it’s really shining. Whether you’re looking to provide lightning-fast support or just hoping your customers won’t hang up mid-call, GenAI in customer service is revolutionizing how companies interact with their customers. But, like picking the right pizza toppings, choosing the perfect GenAI model can be a bit overwhelming. After all, not all models are created equal—just like pineapple on pizza isn’t for everyone (but no judgment here). Let’s break down how to choose the best GenAI customer care model that suits your needs without turning your customer service into a science experiment. Understanding GenAI in Customer Service GenAI for customer service is basically your shiny, super-smart AI friend who can handle customer queries faster than you can say "hold, please." These advanced AI models can understand customer questions, whip up a human-like response in real-time, and...

In an era where customer experience (CX) is paramount, businesses are increasingly turning to automation to streamline their operations and enhance interactions. Quiq, a leader in conversational AI, stands at the forefront of automating customer service, offering businesses the tools they need to deliver personalized, efficient, and scalable customer support. This article delves into how Quiq's AI-driven solutions are reshaping customer service, empowering organizations to meet evolving customer expectations while driving operational efficiency. Join Free Webinar - Automating Customer Service with Quiq The Shift Towards Automated Customer Service Customer service has evolved significantly over the past decade, driven by digital transformation, changing consumer behaviors, and technological advancements. Traditional methods of customer service, which heavily relied on human agents, often struggled with high volumes, long wait times, and inconsistent responses. With the rise of...

  Renewable Energy Certificates: Powering a Sustainable Future The Renewable Energy Certificate (REC) market is surging, expected to reach a value of USD 87.2 billion by 2030 at a CAGR of 26.39%. This growth is fueled by a global shift towards clean energy: Government Policies: Governments worldwide are implementing policies and incentives to promote renewable energy and RECs as a way to achieve sustainability goals. Climate Change Concerns: Growing awareness of climate change is driving demand for cleaner energy sources and RECs as a way to offset carbon footprints. Technological Advancements: Advances in renewable energy technology have made it more cost-effective, reducing REC prices and making them a viable option for businesses and consumers. Sustainability-Conscious Consumers: Consumers are increasingly seeking products and services that align with their eco-friendly values, boosting the voluntary REC mar...

  Harnessing the Ocean's Power: Offshore Hydropower Market Poised for Growth The offshore hydropower market is experiencing a surge, projected to reach a value of USD 6.2 billion by 2030 at a CAGR of 7.5%. This growth is driven by a global push for clean energy solutions: Combating Climate Change: Fossil fuels are a major culprit behind climate change. Offshore hydropower offers a clean alternative with minimal carbon footprint during operation. Sustainable Energy Future: By harnessing the vast power of the ocean tides and waves, this technology can play a crucial role in a sustainable energy future. Limited Freshwater Resources: Traditional hydropower dams are geographically restricted. Offshore hydropower offers a solution for island nations and countries with limited freshwater resources. Unlock Insights: Receive a Sample Research Report on the Offshore Hydropower Market: https://univdatos.com/get-a-free-sample-form-p...

  Used Tires Get a Second Life: Tire-Derived Fuel Market Driven by Sustainability and Waste Reduction The tire-derived fuel (TDF) market is gaining traction as a sustainable solution for managing a growing global waste problem – used tires. Expected to reach USD 4.4 billion by 2030 at a CAGR of 4.6%, this market is driven by several key trends: Environmental Benefits Take Center Stage Waste Reduction: Stockpiling used tires in landfills takes up valuable space and poses environmental hazards. TDF offers a way to transform this waste into a usable fuel source, promoting a circular economy. Sustainable Alternative: Fossil fuel dependence is a major environmental concern. TDF offers a greener alternative with lower sulfur oxide emissions compared to coal, contributing to cleaner air. Unlock Insights: Receive a Sample Research Report on the Tire Derived Fuel Market: https://univdatos.com/get-a-free-sample-form-php/?product_id=57098 Asia ...

  Cleaning Up Our Air: Nitrogen Oxide Control Systems on the Rise The fight for clean air is gaining momentum, and nitrogen oxide control systems are at the forefront of this battle. This market, valued at USD 4.813 billion, is projected to grow at a steady 5.8% CAGR by 2030. Let's delve into the key trends driving this growth. Why We Need Nitrogen Oxide Control Systems? Nitrogen oxides (NOx) are harmful gases emitted from vehicles and industrial facilities, contributing to smog, acid rain, and respiratory problems. Stringent regulations like the recent strengthening of NAAQS by the US EPA are pushing for cleaner air, making nitrogen oxide control systems a necessity. Unlock Insights: Receive a Sample Research Report on the Nitrogen Oxide Control System Market: https://univdatos.com/get-a-free-sample-form-php/?product_id=57179 Selective Catalytic Reduction (SCR): The Game Changer SCR technology dominates the market, offering impressive NOx reduction efficiency (up to ...